Hickton Quality Control

Overview

Hickton Quality Control, headquartered in South Yorkshire with a nationwide presence, is a trusted provider of inspection services for construction projects. Their experienced Clerks of Works and NEC Supervisors ensure that workmanship, materials, and contract compliance meet the highest standards. With growing demand and an expanding service portfolio—including warranty inspections—the business recognised the need to enhance operational efficiency and environmental responsibility.

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Work: (1) Streamline Paperwork, (2) Implement ISO 14001, (3) train the team of internal Auditors

To support further growth and strengthen sustainability credentials, Hickton set its sights on ISO 14001 certification to complement its existing ISO 9001 Quality Management system.
To support Hickton Quality Control’s goal of ISO 14001 certification, we introduced the leadership team to the requirements of ISO 14001, explaining the rationale of the standard. This led to the implementation of smarter waste reduction measures, energy monitoring systems, and sustainable procurement policies—each carefully tailored to embed ISO 14001 requirements into everyday operations.
Concurrently, we worked closely with Hickton to simplify their operational documentation, making it easier to follow, manage and store across their offices. By assessing the effectiveness of the paperwork used, we made everyday compliance tasks more accessible for staff and easier to maintain at scale. Unified documentation practices across regional sites eliminated duplication and confusion, paving the way for a more agile and responsive operating environment—fully aligned with ISO requirements.
Following this, we trained staff across departments through hands-on sessions in internal auditing, empowering them to evaluate their own environmental performance and cultivate a culture of continuous improvement.

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The Result

As a result, Hickton Quality Control successfully prepared for ISO 14001 certification, positioning itself as both a quality-driven and environmentally conscious organisation. These improvements have enabled scalable growth, enhanced credibility with strategic partners, and reinforced Hickton’s commitment to excellence in the construction sector.

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What they said…

Head of Operations, Hickton Quaity Control

“We recently had the pleasure of working with Richard and Julia from Glades Consultancy to refresh our ISO documentation and implement a fully integrated management system, including ISO 14001. Their expertise, professionalism, and collaborative approach made the entire process seamless and highly effective.

Richard and Julia took the time to understand our business and tailored their support to meet our specific needs. Their guidance was instrumental in aligning our systems with current standards while also making them more user-friendly and efficient. Thanks to their support, we now have a robust, integrated system that not only meets compliance requirements but also adds real value to our operations.

We highly recommend Glades Consultancy to any organisation looking to enhance their quality and environmental management systems.”