Swiss Steel UK Ltd, a key player in the British steel distribution sector since 1958, operates from Oldbury in the West Midlands as part of the global Swiss Steel Group. Renowned for delivering high-performance tool steels, stainless steels, and engineering steels, the company supports clients across a wide range of industries—from automotive and aerospace to energy and manufacturing. With extensive stockholding, processing facilities and an in-house transport fleet, Swiss Steel UK provides just-in-time deliveries and mill-direct solutions with technical expertise and precision.
As part of its commitment to continuous improvement and operational excellence, Swiss Steel UK aimed to reinforce and streamline its management systems across several standards: ISO 9001 (Quality), ISO 14001 (Environmental), ISO 45001 (Occupational Health and Safety), and AS9120 (Aerospace Quality Management). We were brought in to support this initiative and guide the business through a structured and effective implementation process.
Our collaboration included conducting detailed internal audits across departments to assess compliance, uncover inefficiencies, and identify practical opportunities for improvement. We facilitated management reviews, helping the leadership team assess performance metrics, define strategic goals, and align operational practices with certification requirements. Our expert consultancy also supported the development of documentation and processes that were easy to use, clearly structured, and embedded into daily operations—making it simpler for teams to maintain compliance and drive performance.
As a result, Swiss Steel UK enhanced the robustness of its integrated management system. They emerged better prepared for external audits, more capable of managing risks, and well-positioned to deliver consistent value to clients. This case highlights not only the strength of their steel, but the strength of their commitment to quality, sustainability, and continuous improvement.
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